Department Supervisor - Receiving
The Home Depot Canada, Vernon, BC
- Managed 5 direct reports and 20-25 indirect team members across receiving, freight flow and warehouse operations
- Improved receiving accuracy from 82% to 95% in 90 days, ranking #1 in the district, through AI-assisted bottleneck analysis and corrective actions such as barcode-scanning compliance
- Built a visual performance dashboard with Microsoft Copilot that gave the team visibility of KRA performance and enabled coaching and corrective action within the 4-month appraisal cycle